Emerging Roles for Middle Managers: As organizations adapt to changing customer needs by involving all employees in decision-making, middle managers and supervisors must adapt as well. This program is designed to help managers grow with these changes, acquiring the new skills of supervision in a team environment-boundary management, coaching, facilitating groups, continuous quality improvement processes, and building partnerships. Navigating Change in Permanent White Water: As major changes impact organizations today, leaders and employees must support each other through critical transitions to keep their organizations relevant. This program assesses current paradigms for understanding change; applies a seven-step transition model to recent or on-going organizational changes; reviews five distinct styles of responding to change; and identifies practical strategies for leading an organization through transitions. Effective Team Membership: As organizations depend on teams to drive improvement efforts, employees must learn the skills of providing self-initiated, yet collaborative work. This program provides an opportunity to explore the processes of group dynamics and role clarification; to practice communication and group facilitation skills for team members; and to learn creative problem solving and continuous quality improvement processes for effective teamwork. Meaningful Performance Appraisal: The Key to Employee Development: As organizations include their employees in strategic planning and decision-making, the professional development of employees becomes more critical. This program is designed to address the three factors of a successful performance evaluation system: a process that employees and supervisors trust, a good assessment tool, and successful interviewing methods. Fast Cycle Strategic Planning: As organizations adapt to the pace of changes in technology and customer expectations; planning must be quick, strategic, and involve everyone who has a stake in the future. This program is designed to help organizational leaders learn a step-by-step strategic planning process which has all of these characteristics. It outlines a continuous cycle of assessment, planning, and implementation; and includes techniques for large group facilitation, future search, and detailed worksheets to apply the process. For further information about these training programs, E-mail us!